What is the Sender Verification process?
When you receive an email from outside your borders and the sender does not have a valid CaseKey, the email is pended subject to the sender verifying themselves as a valid person. When the message is pended, the sender is sent an email advising them that you are using Geobytes ‘m… to eliminate Spam and asking them to verify themselves. Upon verification they are then issued with their own CaseKey so that they do not have to ever verify again.

The below screen shot shows how you would go about adding in a Verified Sender. You can Add, Modify or Remove verified senders at any time.

Can I personalize the message that is sent out to an unverified sender?
Yes, you can. You can change the message to say anything you want. We provide a default message which you can access at anytime and change in any way you wish. The only requirement is that the message must include at least one <link> tag.  

How do I find the message that is currently being sent?
To access the message being sent out just click on the Setting tab on the tree control. 

This will bring up the current message being sent out (see below). From here you can also select how long you wish to hold verification for. The default is set to 30 days, but you can make this any time frame you wish.

If I send a verification request to a new sender, what do they see and what do they have to do to verify?
They are sent an email (see above) which contains a link. The email asks them to click on the link to verify themselves. You can customize this email to anything you wish, as long as it contains the <link> tag.
When they click on the link which looks like 
http://mav.geobytes.com/m.htm?v&e=test1@geofrom.com&a=tes42 they are taken to a web page which asks them to click on the dot which represents a selected city from the map. To see the exact process click on the link below to verify yourself to send to test1@geobytes.com. This will enable you to see the exact process that your senders will see.

http://mav.geobytes.com/m.htm?v&e=test1@geofrom.com&a=tes42

Do the maps change each time?
Yes. The map that is shown to your sender will be from their geographic area. They will then be asked to select a city, not necessarily their city, from the map.

What if the sender does not verify?
Chances are if they do not verify that the message was a Spam.

Can I check my pending messages?
Yes, you can check the messages that are pending verification and you can manually deliver or verify and deliver these messages. 

How do I check my pending messages?

To check your pending messages click on the Sender Verification tab within the tree control.

This will bring up the Verified Senders Dialog, where you can Add, Modify or Remove a verified sender. 
From here you can also click on the "View Messages Pending Verification" to view your pending Messages.

This will bring up the messages pending verification box which looks like the following screen.

When looking at my pending messages, what is the difference between Deliver and Verify & Deliver?
Deliver means that the message will be delivered on this occasion, however the sender will not be added to your verified senders list. Verify & Deliver means that the sender’s message will be delivered and they will be added as a verified sender. This means that any future messages from this sender will automatically be delivered. 

Can I select how long my messages are held for verification before being deleted?
Yes. From the Messages Pending Verification screen (see above) you can enter the number of days after which you wish messages to be removed from your ISP's Postoffice. The default is 7 days.

Do Verified Senders expire? 
Yes, they do. The verification process is purely a way to issue your senders with their own unique CaseKey. They should then use this CaseKey to send to you in the future, eliminating the need for them to also be included within your verified senders. 
Why? 
We expire verified senders after a set time (the default is 30 days, but you can set this to what ever you wish) as Spammers are now starting to exploit loop holes within current Challenge Response type systems such as spoofing the sender address to make the email appear as through it has come from an "already verified address. By expiring the verified senders we are eliminating this problem and as the sender now has a CaseKey to use to send you email, you are at no risk of losing valid messages. 
Note: If you manually verify a sender using the Verify & Deliver option discussed above then their expiry date is set to the year 2037. This is because they are not issued a CaseKey at the time of manual verification. Once they have been issued with a CaseKey it is suggested that they be expired from verified senders.

Can I manually add a verified Sender?
Yes. To add a new verified sender, click the ‘Add’ button on the Sender Verification Dialog or click on the ‘Add new Verified Sender’ button on the toolbar. 

This will open the Add Verified Sender dialog. 
It is recommended that issuing the sender with a CaseKey is considered first.